The bank has put in place self-dispensing hand sanitisers,
temperature scanners and protective gear for all members of staff that deal
directly with customers in all its branches all over the country.
The bank, in a notice to customers released on Monday,
August 25, 2014, stated that henceforth customers and visitors to any WEMA bank
branch are mandated to make use of the hand sanitisers and be to scanned for
symptoms of high fever before gaining entry into banking halls.
Premium Times reports:
“In the wake of the recent Ebola Virus Disease outbreak
across West Africa, we are compelled to introduce the following preventive
health and safety initiatives at all our business locations in order to ensure
a safe banking environment for all customers and staff,” the bank stated.
“All customers and visitors are required to use the hand
sanitisers and also undergo a quick non-invasive body temperature scan before
being allowed into our banking halls and business locations.
“In addition, some of our staff at the more sensitive desks
will also be required to wear some protective gears while interacting with
customers and other visitors during this period” the document added.
The bank did not say what provisions will be made for
customers who are denied access due to their body temperature or other health
concerns. The bank did not respond to PREMIUM TIMES’ inquiry Monday, August 25,
2014.
The federal Ministry of Health said it was not informed of
the move, considered by some as discriminatory. A health campaign organization,
Projekthope, said the new policy is discriminatory.
“We should all learn to do things right. The presence of
Ebola symptoms does not necessarily mean transmission will take place,” said
Steve Aborisade, who heads Ibadan-based Projekthope. “And even if we want to be
hyper proactive it should be sensitive in ways that will not be discriminatory
and which actually stops transmission which is our first purpose.
” However, a medical expert said the bank should go beyond
screening and make adequate referral arrangements for customers who may be
turned away due to their health.
“I don’t think we should see it in the light of a
discriminatory policy, I think they are just trying to act on the side of
caution,” said Osahon Enabulele, the immediate past president of the Nigerian
Medical Association, NMA.
“The end point should be to aid the referral of such an
individual to the nearest health facility for appropriate treatment. And of
course, I expect that they should have a medical unit in the bank to quickly
evaluate clients that may have suspicious features to properly evaluate them
and not just to turn them away,” Mr. Enabulele said.
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